FAQ’s

Q.

What are your charges?

A.

Charges depend on your itinerary. Our friendly staff can assist you in finalising your itinerary and ensure competitive rates are taken into consideration. You will find that our rates are still amongst the best in Sydney.

Q.

What are your cancelation charges?

A.

50% of the total booking amount if cancelled 48 hours prior to your scheduled service.
100% of the total booking amount if cancelled less than 48 hours of your scheduled service.

Q.

Do you require a deposit?

A.

No.  To secure the booking, credit card details is required.

Q.

When is final payment due?

A.

Full amount is payable on the day of the service provided.

Q.

Do you require a bond and what does it cover?

A.

A $280 bond is required in events such as hens, bucks, birthdays and wine tasting to cover any damage caused or extra cleaning required. This bond is fully refundable if none of these apply.

Q.

What are the payment methods?

A.

CASH
Bank Transfer